1. General Terms & Conditions
By participating in any program, class, or coaching service (including Group Training, Private 1-on-1 Training, Online Coaching, or Nutrition Coaching) provided by Sigmalete Health&Fitness, you agree to the following terms and conditions.
Participation in fitness activities is voluntary. You acknowledge that physical exercise and dietary changes involve inherent risks, including injury, illness, or death. You agree to follow all coach instructions, posted rules, and safety guidelines at all times.
Sigmalete Health&Fitness reserves the right to deny participation, remove any individual from training, or terminate service for unsafe, disruptive, or inappropriate behavior without refund.
2. Eligibility & Scope of Services
- Age requirements: Participants must be at least 18 years old, or 13–17 years old with written parental or legal guardian consent on file.
- Family membership: Family billing structures and associated annual fees apply strictly to immediate legal spouses and dependents residing within the same household. Membership privileges and app access profiles cannot be shared with or transferred to extended family members or non-household individuals.
- Medical disclaimer: Participants are responsible for ensuring they are medically able to participate in fitness and nutrition activities, and agree to disclose any injuries, medical conditions, or limitations prior to participation.
- Nutrition coaching scope: Nutrition coaching is intended for health optimization, body composition tracking, lifestyle adjustments, and general educational purposes. It does not substitute for clinical or medical nutrition therapy or registered dietitian services.
3. Facility & Digital Platform Use
- Facility use: All equipment must be used properly and returned after use. Improper, reckless, or unauthorized use of equipment is prohibited. Only authorized Sigmalete Health&Fitness coaches may provide instruction or corrections.
- Digital access: Clients are granted a single-user license to access training and nutrition plans in the SIGMALETE H&F app. Sharing login credentials or distributing proprietary programming is strictly prohibited.
4. Commitment Term & 30-Day Cancellation (All Services)
- 3-month initial commitment: Every recurring plan (Starter, Pro, Elite) and every coaching service — Group Training, Private 1-on-1 Training, Online Coaching and Nutrition Coaching — begins with a minimum three (3) month initial commitment starting on your first billing date.
- Month-to-month after: After the initial three months, your plan continues month-to-month until cancelled.
- 30-day written notice: To cancel any plan or service, 30 days written notice by email is required before your next billing date. This applies to all services, including online coaching, nutrition coaching and 1-on-1 training. You keep full access through the final paid billing cycle.
- Early termination: Cancelling before the initial three-month commitment ends requires payment of the remaining months of that commitment, unless the membership is placed on an approved hold (Section 6).
- Service contracts: Session scheduling, late-cancellation and expectation rules for each service are set out in the separate Service Contract for that service, which forms part of this agreement.
5. Automated Payments, Recurring Billing & Refunds
- Recurring billing authorization: All coaching packages renew automatically. By purchasing a membership you authorize Sigmalete Health&Fitness to charge your payment method on file each month on your billing date.
- Billing independent of attendance: Fees secure your enrollment, programming access, and coaching resources, and are charged regardless of attendance, bookings, or app activity. Not attending or not using the app does not cancel, pause, or reduce your obligations.
- Annual facility & equipment fee: A non-refundable annual fee of $49.00 (individual) or $75.00 (family) is charged at enrollment and every 12 months thereafter, and goes toward facility maintenance and equipment upkeep.
- Declined payments & suspension: A $25 late fee applies if a payment is declined and not resolved within 3 business days. Facility access and app programming may be suspended if a balance remains unpaid more than 48 hours past the billing date.
- Refund policy: All sales are final. Memberships, annual fees, digital programs, and packages are non-refundable.
6. Membership Holds & Freezes
Memberships may be placed on hold for verified medical reasons or official military travel/orders. Holds must be at least 14 days and no more than 30 days per calendar year. Written notice and documentation must be submitted at least 7 days before the requested start date.
7. Media & Transformation Release
You grant Sigmalete Health&Fitness permission to use photos or videos taken during training sessions, and anonymized progress data shared in the app, for marketing and promotional purposes. No private identifying information will be shared. You may opt out of future promotional use at any time by written request via email.
8. Governing Law
These Terms & Conditions are governed by and interpreted under the laws of the State of Idaho.
9. Acknowledgment & Electronic Signature
By checking the agreement box and signing electronically, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, the Cancellation Policy, and the Privacy Policy. Your electronic signature has the same legal effect as a handwritten signature. The date and time of signing are recorded with your account.